Terms of Service

These terms cover First Use, the driver and dashboard service operated by DairyForge at firstuse.dairyforge.com. By using First Use, the customer and its drivers agree to these terms.

The service

First Use records the tanker wash-tag date and time and related load evidence for the customer’s milk-hauling operation. DairyForge provides the software. The customer owns its fleet data.

Accounts

The customer is responsible for its company code, who it gives that code to, and the entries its drivers submit. Drivers use the app only for the customer’s loads.

Connected systems

If the customer connects Samsara, Motive, Verizon Connect, or another fleet system, First Use may read only the access that customer approves. That access is used to tie a wash-tag entry to the truck and driver. DairyForge does not sell that data.

Acceptable use

Do not use First Use to submit false wash-tag times, to access another company’s data, or to interfere with the service.

Availability

The service is provided as available. A missed entry, a phone permission, or a connected-system outage can delay a record. First Use does not replace the customer’s own wash, load, or plant procedures.

Contact

DairyForge
support@dairyforge.com

Privacy

How First Use handles data, including the Cora voice assistant (voice processed by ElevenLabs; transcripts kept with the record and deleted on request) and Gauge check-ins (analyzed on the phone only, never uploaded), is described in the Privacy Policy. Data deletion requests: firstuse.dairyforge.com/delete-data.