Delete Your Data: DairyForge First Use

Last updated: November 12, 2026

You can ask us to delete the personal data First Use holds about you. This page explains what the app stores, how to file a deletion request, and what happens next.

What First Use stores

• Wash records. The trailer number, the wash date and time you enter, and your first name as the driver who recorded the wash, kept under your company's code.
• Wash tag photos. Photos of wash tags you take in the app, as part of the compliance record.
• Cora voice conversations. If you talk to Cora, the voice assistant, your voice goes to ElevenLabs, the voice service that powers Cora, and ElevenLabs keeps a transcript of the conversation.
• Gauge check-ins. Gauge analyzes your voice on the phone and does not store the recordings. Check-in results stay on your phone.
• Training certificates. If you pass the safety exam in the app, your name, license number, and score are kept on your company's roster.

How to request deletion

There are two ways, and either one works:

• In the app. Open Settings in the driver app and tap Delete My Data. The request is filed under your company right away.
• By email. Send a request to troy@dairyforge.com from the company that gave you your code, and say that you want your First Use data deleted.

A company can also file one request covering its own drivers by emailing the same address.

What gets deleted, and what is kept

When a request comes in, we delete the personal data tied to the driver that we are not required to keep, including Cora conversation transcripts held for the app, and we send a confirmation when the deletion is done.

One part cannot be deleted on request. Wash records and wash tag photos are food safety compliance records. As the privacy policy says, compliance records, including photos, are kept for two years, the retention period federal food safety recordkeeping rules set for sanitation records, and are then deleted or de-identified.

Contact

Questions about deletion or your data can be sent to troy@dairyforge.com.