Privacy — DairyForge First Use

Last updated: November 13, 2026

First Use is wash tag first-use tracking for milk transport. After a trailer is washed, the driver records the trailer's wash tag in the app, and the app records the trailer's first use after washing. This policy explains what the app collects, why, and how it is used.

What we collect

• Your first name. The driver enters a first name so the record shows who recorded the wash.
• Your hauler license number. The bulk milk hauler/sampler license number the driver works under. It is the driver ID the records are filed under.
• Wash tag photos. The camera is used only to photograph the wash tag. The photo is part of the compliance record.
• Microphone, only if you allow it. The microphone powers two features. The Cora voice assistant lets the driver complete records by voice; when the driver talks to Cora, that audio goes to ElevenLabs, the company that provides Cora's voice, to carry the conversation. ElevenLabs keeps the audio and a written transcript of the conversation so the conversation can work and be reviewed; both are deleted on request through the deletion page linked below. The Gauge driver check-ins analyze voice strain and fatigue entirely on the phone: that audio is never recorded, stored, uploaded, or shared, and check-in results stay on the driver's phone — they are not sent to the company or any dashboard. Both features are off until the driver turns them on, and either can be turned off any time.
• Motion and idle signals, on the phone only. The app can use the phone's motion sensor and location speed to warn the driver about picking up the phone while moving, and to tell true engine idle from a neighboring reefer. These signals are evaluated on the phone, stay on the phone, and are never sent to the company or any dashboard.
• Location, only if you allow it. Location is optional — it is your choice. When you allow it, the app uses it to stamp the trailer's first use: after a wash is saved, the app runs in the background, tags the trailer arriving at a dairy, waits out a dwell of up to 15 minutes to be sure the trailer stayed, and stamps the first use with the date, time, and place. With location turned off, the driver stamps the first use with the Start Pump and Stop Pump buttons instead, and you can change the location setting any time in Settings.
• Website visit counts. Pages on this website are counted with an analytics tool (Vercel Web Analytics) that totals visits without cookies and without linking them to any driver. Those counts are used only to see which pages get used; they are never used for advertising or tracking.

The record also carries the trailer number and the wash date and time the driver enters, and the company code the driver's company gives them, entered once. We do not use any of this data to track you, we do not sell data, and no advertising identifiers are collected.

Why we collect it

Each item above is used for one purpose: keeping the wash tag compliance record. Dairy sanitation rules call for proof that a trailer was washed within a set window before it is used again, and the record is what the driver's company and an inspector check.

How data is stored and shared

Records are stored on DairyForge's servers and are visible to the driver's own hauling company for its compliance recordkeeping. Records are not shared with anyone else, except to comply with a regulatory audit or a legal request.

Voice conversations with Cora are processed by ElevenLabs as described above. A written transcript of each conversation is kept with the driver's first-use records on DairyForge's servers. ElevenLabs, the only third party that processes driver data for us, is required to protect that data with the same or equal protection described in this policy. No data is sold, and no data is used for advertising.

Data retention

Compliance records, including photos, are kept for two years, the retention period federal food safety recordkeeping rules set for sanitation records, and are then deleted or de-identified. Cora conversation audio and transcripts follow the same schedule: they are kept while the record they belong to is kept and deleted with it, and either can be deleted sooner at any time on request through the deletion page linked below.

Your choices

Location and microphone are optional. You can allow them, turn them off, or change your mind any time in Settings, and the app does its whole job either way. Voice check-ins have their own on/off switch in Settings.

You can revoke your consent for the microphone or for location at any time by turning the feature off in Settings. Revoking consent stops any further collection under that permission. Data already collected is kept under the retention schedule above, and you can ask for it to be deleted sooner through the deletion page.

To ask for your data to be deleted, use the deletion page: firstuse.dairyforge.com/delete-data

Contact

Questions about this policy or your data can be sent to troy@dairyforge.com.